Brook Pointe Resort, Syracuse
About Resort
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Golf course
Services
- Laundry
- Welcome drink
Dining
- Snack bar
- Picnic area/ Tables
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
I had a terrible experience at Brookepoint Inn, which was supposed to be a relaxing getaway. The room I booked wasn't even accessible as promised, and the overall cleanliness was questionable. While the shower and bed were enjoyable, the staff's handling of the situation left much to be desired. This hotel has potential but desperately needs improvement in accessibility and customer service.
My stay at the hotel was mixed. While the Loyalty Program was a fantastic value and the property had a charming atmosphere, the service was inconsistent, and some facilities seemed outdated. Overall, I enjoyed my time, but there are noticeable areas for improvement.
My experience at Brook Pointe Resort was a mixed bag. While the property is charming and the grounds are well-looked-after, I had a disappointing encounter with the front desk staff that impacted my stay. On the brighter side, the loyalty program offers great value, especially for locals. Overall, I found it to be a cozy getaway, but the service needs attention.
I had a wonderful experience at this resort, which felt like a home away from home. The attention to detail is remarkable, and I loved the unique amenities like the saltwater pool and fire pit. The staff went above and beyond to ensure my stay was comfortable and enjoyable. If I had to mention a downside, it would be that the dining options were a bit limited for my taste, but overall, the experience was delightful.
Brook Pointe Resort is a hidden gem! The scenery is breathtaking, and the cabins offer cozy comfort with plenty of amenities. The service is outstanding, with thoughtful touches like fresh cookies that made our stay special. While the overall experience was fantastic, it would have been even better if there were more dining options available during our stay.